Productivity Challenge
Productivity Challenge
Defn
Defn
OM
OM
Creating value
Creating value
Transforming
inputs 
into outputs
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Roles
Roles
Activities
Activities
Plan
Plan
Organize
Organize
Controling
Controling
The New School OM?
The New School OM?
Recent Heritage
Computer (Atanasoff 1938)
CPM/PERT (DuPont 1957, Navy 1958)
Material requirements planning (Orlicky 1960)
Computer aided design (CAD 1970)
Flexible manufacturing system (FMS 1975)
Baldrige Quality Awards (1980)
Computer integrated manufacturing (1990)
Globalization (1992)
Internet (1995)

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Heritage of OM
Division of labor (Adam Smith 1776; Charles Babbage 1852)
Standardized parts (Whitney 1800)
Scientific Management (Taylor 1881)
Coordinated assembly line (Ford/ Sorenson 1913)
Gantt charts (Gantt 1916)
Motion study (Frank and Lillian Gilbreth 1922)
Quality control (Shewhart 1924; Deming 1950)
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The Old School OM?
The Old School OM?
Introduction to OM and SCM
Staffing
Staffing
Productivity = Outputs/Inputs
Lead
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E.G.
E.G.
Some Example Roles
Supply Chain Manager and Planner
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Operations Analyst
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Quality Manager
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Process Improvement Consultant
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Plant Manager
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Suggestions: Work on the questions, add and connect with other subjects or current knowledge, drag and drop example company photos, or just brainstorm and doodle
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H&M
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Distribution Center Operations Manager
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Q. Hong Kong has been described increasingly as a knowledge society.  How does this affect productivity measurement in Hong Kong?
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